An introduction to agile ways of working, user-centred design and the governance and culture to empower your team and mission.
Live and remote over Zoom
Learn in small groups (20 people max)
4 hours of learning
1-hour add-on learning modules available
£260 per person (+ VAT)
What you will learn
This course has three modules plus a reflection and review session. We will be covering: An introduction to agile ways of working, An introduction to working with user needs and An introduction to culture & governance that empowers teams.
Module 1: An introduction to agile ways of working
- Understand the Agile Principles and the problems they’re designed to solve
- Experience a typical week in an agile team and learn about:
- ‘stand-up’ meetings and frequent communication
- short planning cycles and how they’re managed
- retrospectives and regular reflection and learning
- demos, show and tells and communicating with your organisation
Module 2: An introduction to working with user needs
- Understand the benefits of a user-centred approach
- Try out techniques for researching and mapping user insights
- Learn how teams start with the user need to make decisions and create next steps in content design, service design and more.
Module 3: An introduction to culture & governance that empowers teams
- Practical mindset and culture examples to empower and motivate your whole team
- Learn how to measure and report on outcomes
- Take-away governance strategies to track what matters
Module 4: Reflections, questions and next steps
- Reflect together and re-visit the key learnings
- Show and tell your own examples of putting a new technique into practice
- Get support and ideas for the next steps of your learning journey